Skip to content

Welcome guest

Please login or register

Refund policy

Thank you for shopping with Nurtured Path Co. We’re committed to making sure you’re happy with your purchase. Please review our refund and return policy below.

We accept returns and refunds for the following:

  • Items damaged upon arrival
  • Incorrect item received
  • Orders lost in transit (confirmed by tracking)

If you need a refund, just reach out with your order number and clear photos of the item and packaging. We’re happy to send you a replacement or issue a refund. Please note, you have 24 hours after delivery to file a claim for any damaged packages. We kindly ask that you contact us within this timeframe, as we reserve the right to use discretion for claims made after.

Non-Returnable Items

We do not accept returns or offer refunds for:

  • Change of mind or personal preference
  • Items marked as delivered by the carrier
  • Incorrect shipping address provided at checkout
  • Custom or personalized items (unless damaged)

Please double-check your shipping address before placing your order.

Return Shipping

If a return is approved:

  • For damaged or incorrect items, we’ll cover return shipping or may not require the item to be sent back.
  • In cases where we approve a return as an exception (such as an accidental order or change of preference), the customer is responsible for return shipping costs.

Return Address

If your return is approved, we will provide you with the return address and instructions. Please do not send items back without prior approval.

Refund Processing

Once your refund is approved, it will be processed within 5–7 business days to your original payment method. Processing times by your bank or credit card company may vary.

Lost or Missing Orders

If your order has not arrived within 14 days of shipping and tracking shows no delivery, please contact us. If confirmed lost, we’ll issue a full refund or replacement.

 

Digital Products

  • All items marked as digital downloads are delivered electronically. No physical item will be shipped.

  • After purchase, you will receive a link to download your files instantly.

  • Due to the nature of digital files, all digital sales are final and non-refundable.

  • Files are provided for personal use only. They may not be resold, shared, or redistributed.

  • If you experience any problems with your download or need assistance, please contact me and I’ll be happy to help.

 

Contact Us

For questions or concerns, reach out to us at support@nurturedpathco.com We’re happy to assist!

 

F.A.Q

Here you’ll find answers to the questions we get asked most often.

Our products are designed for children aged 1.5 to 12 years. They are
perfect for helping kids learn, explore, and have fun while developing new
skills.
Younger children can follow along using the symbols, while older kids can use them independently to manage their day on their own.

Yes, absolutely! The cards are fully flexible, so you can choose together which steps fit your daily routine. This way, the planner becomes a personalized companion perfectly suited to your family.

Nurtured Path Co. is designed to make family life easier and more fun.
Our products help kids learn, explore, and stay organized while giving parents practical tools to create structure and calm in their day. Every product is thoughtfully designed for
flexibility, creativity, and independence, so it fits your family’s unique
needs.



You can exchange your order within 14 days, as long as the items are unused and in their original condition. Simply
email us at support@nurturedpathco.com with your order number and let us know which products you’d like to exchange. Please note that return shipping costs are the responsibility of the customer.

Absolutely! We’re happy to help. You can email us anytime at
support@nurturedpathco.com, and we’ll get back to you as quickly as
possible.

No need to worry about speaking! The cards work visually, allowing children
who aren’t talking yet to participate by pointing, choosing, and flipping
along.



Absolutely! Our planner is designed to be flexible and visual, making it suitable for children with different needs. Neurodiverse
children can benefit from the clear structure, symbols, and step-by-step
routines, helping them navigate their day more independently and confidently.

We accept a variety of secure payment methods via Shopify, including credit and debit cards, PayPal, Apple Pay, Google Pay, and other options available at checkout. All payments are safe and encrypted for your protection.

For digital downloads, all sales are
final and non-refundable, since files can be downloaded immediately.

For physical products, returns are accepted within 14 days of delivery if items are unused and in their original condition. Buyers are responsible for return shipping costs.

If your order arrives damaged or incorrect, please contact us within 7 days so we can make it right!

If your order hasn’t arrived within the expected delivery
time, please contact us at support@nurturedpathco.com with your order number. We’ll help track your package and resolve the issue as quickly as possible.

Delivery times depend on your location and the shipping method selected at checkout. Typically, orders within the United States arrive within 5-7 business days. Please note that these are estimates and delays can occur due to holidays or carrier issues.

Don’t worry! If your download link isn’t working, please contact us at support@nurturedpathco.com with your order number. We’ll resend the link and make sure you can access your files without any
issues.

F.A.Q

We ship all around the world... Please provide here you own shipping information, including times, prices, options etc.

This depends on whether it is an International or a Domestic order. All orders within the U.S. are considered domestic orders and they are shipped and delivered within 2-5 business days. Please see International Orders for more details.

We accept PayPal, Visa, MasterCard, Discover, and American Express but feel free to contact us for other payment options.

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us at (012) 123 - 4567

When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.

If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.

Your Cart

Your Cart is empty
Let's fix that

Search our store

Your Wishlist